Receptionist Dubai International Airport

Tasks

• Answer telephone calls
• Build long-term relationships
• Coordinate with departments on guest requests and complaints
• Drive online mentions
• File documents
• Follow safety procedures
• Greet and welcome guests
• Handle guest queries
• Identify corporate leads
• Maintain accurate reports
• Maintain reception supplies
• Manage correspondence and email
• Manage payments with cash handling procedures
• Perform general office duties
• Process reservations and cancellations
• Promote customer feedback
• Provide local promotions and event information
• Review online guest feedback

Perks/Benefits

• Accommodation
• Air Tickets
• Career development
• Dental coverage
• Medical insurance
• Promote from within culture
• Transportation
• Work-life balance

Skills/Tech-stack

Arabic Language | Cash handling | Customer Feedback | Customer Feedback Management | Customer Service | Data entry | Document Filing | Feedback management | Front office | Hotel Front Office | Management System | Office administration | Payment Processing | Property Management | Property Management System | Reservation management | Telephone etiquette