Relationship Banker I (Cullman AL Main Branch)

Tasks

• Answer customer inquiries about products and services
• Build customer relationships
• Educate customers on mobile online and ATM banking
• Fulfill basic servicing requests
• Handle customer leads and conduct outbound calls
• Manage operational risks and follow bank procedures
• Process deposits withdrawals payments and teller transactions
• Provide customer service on cash line
• Refer customers to internal specialists
• Reorder checks and update information
• Reset customer PINs
• Resolve basic customer issues

Perks/Benefits

• 401k company match
• Disability benefits
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Medical, dental, vision benefits
• Paid sick time
• Paid vacation
• Parental leave
• Volunteer program

Skills/Tech-stack

ATM services | Cash handling | Customer Service | Digital banking | Mobile banking | Online Banking | PIN reset | Risk Management | Transaction Processing