Relationship Banker I (Cullman AL Main Branch)

Tasks

• Answer customer product and service inquiries
• Assist customers with ATM services
• Conduct outbound calls using lead lists
• Develop customer relationships
• Educate customers on mobile and online banking
• Follow bank policies and procedures and comply with laws and regulations
• Fulfill basic servicing requests
• Identify customer needs and meet branch targets
• Manage identify and report operational risks
• Process deposits withdrawals payments and other teller transactions
• Provide customer service on cash line
• Refer complex financial needs to internal experts
• Reorder checks and handle basic problem resolution
• Reset cards information changes and PINs

Perks/Benefits

• 401k company match
• Dental benefits
• Disability benefits
• Employee assistance program
• Employee volunteer program
• Flexible spending account
• Health savings account
• Life insurance
• Medical benefits
• Paid sick time
• Paid vacation
• Parental leave
• Vision benefits

Skills/Tech-stack

ATM services | Cash handling | Cash reconciliation | Communication | Customer Service | Digital banking | Mobile banking | Online Banking | Risk Management | Sales Referral