Relationship Banker I (Cullman AL Main Branch)

Tasks

• Achieve branch targets and goals by identifying customer needs and guiding solutions
• Answer customer inquiries about products and services
• Build and maintain customer relationships
• Educate customers on ATM offerings
• Educate customers on mobile and online banking
• Follow banking policies procedures laws and regulations
• Handle deposits withdrawals payments and teller transactions
• Manage identify and report operational risks
• Place outbound calls using lead lists
• Process card replacements and PIN reset requests
• Provide customer service on cash line
• Refer customers to internal financial experts
• Reorder checks and resolve basic problems

Perks/Benefits

• 401k company match
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid vacation
• Parental leave
• Vision insurance
• Volunteer program

Skills/Tech-stack

ATM | Cash handling | Customer Relationship Management | Customer Service | Customer relationship | Digital banking | Mobile banking | Online Banking | Operational Risk | Operational Risk Management | Relationship Management | Risk Management