Resource Fulfillment Lead
1400 Independence Ave SW, Washington, DC 20250, USA
USD 65K-75K Senior-level Full Time
Tasks
- Deliver weekly monthly and ad hoc inventory reporting
- Handle incident request and problem escalations
- Identify and mitigate contract risks
- Improve customer service standards
- Maintain service level agreement performance
- Manage asset management workflows
- Oversee IT fulfillment operations
- Schedule and mentor support staff
Perks/Benefits
Skills/Tech-stack
Asset Management | Equipment deployment | Hardware Repair | IT Support | IT ticketing | Inventory reporting | Laptop imaging | Microsoft Excel | Microsoft Office | Microsoft Office 365 | Microsoft Outlook | Microsoft Word | Office 365 | Queue management | System build | Windows 10 | Work Queue | Work queue management
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
Roles
Asset Management Lead | IT | IT Asset Management Lead | IT Support | IT Support Team Lead | Lead | Support Team Lead | Team Lead
Regions
Countries
States
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