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Responsable de nuit H/F - Pullman Paris Montparnasse 4*

Paris, IDF, France

EUR 25K-25K (estimate) Entry-level Full Time

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Found 1d ago

Tasks

Control guest cardex and invoices
Coordinate group arrivals
Ensure client satisfaction
Handle crisis procedures
Maintain customer profiles and history
Manage customer complaints
Monitor accounting surveillance procedures
Organize guest arrivals and departures
Perform PMS end of day closure
Perform service quality audits
Prepare night reports
Resolve operational incidents
Review room inventory categories
Supervise night reception operations

Perks/Benefits

Skills/Tech-stack

Chinese | Complaint handling | Crisis management | Customer Service | English | French | Group Coordination | Incident Resolution | Inventory Management | Opera | Pack Office | Quality Auditing | Report Writing | Service Quality | Service Quality Auditing | Spanish | TARS

Education

N/A

Roles

Audit Manager | Front Office Manager | Hotel Reception Manager | Manager | Night Audit Manager | Office Manager | Reception Manager

Regions

Countries

States

Île-de-France, FR

Cities

Paris, Île-de-France, FR

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