Revenue Cycle Representative (Patient Billing Services) - Self-Pay, Analytics, Revenue Cycle Counseling (SPARC) - Patient Financial Services

Tasks

• Collect patient payments and coordinate financial assistance
• Communicate with providers payers patients and internal departments to resolve issues
• Contact third party payers to verify benefits and patient liability
• Document and maintain accurate patient billing system information
• Maintain accuracy for productivity and quality requirements
• Manage claim billing adjudication steps
• Provide financial counseling for self pay balances and payment arrangements
• Provide patient billing customer service via phone and face to face
• Resolve statement edits and billing account concerns
• Verify patient demographics insurance eligibility and financial responsibility

Perks/Benefits

• N/A

Skills/Tech-stack

Billing Compliance | Claims Processing | Customer Service | Data Analysis | Epic | Financial counseling | HIPAA | Insurance eligibility | Medical terminology | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | Microsoft Word | Patient Billing | Payment plans | Self Pay Collections