Sales Operations Specialist (Sales Operations Specialist (SAP Pricing & Data Governance))
Taguig City, Metro Manila, Philippines
PHP 456K-576K (estimate) Mid-level Full Time
Tasks
- Administer distributor promotional programs
- Administer rebates commissions and special commercial terms in SAP
- Administer sales contracts and agreements
- Align reports with sales leadership
- Create analytics in Power BI
- Create reports and dashboards in CRM tools
- Create reports not covered by central business analytics
- Drive customer data update initiatives
- Drive process improvements using CRM tools
- Ensure compliance with code of conduct and legal requirements
- Ensure customer data maintained in Salesforce CRM
- Ensure response time quality and escalation
- Generate data insights from sales and Salesforce reports
- Handle commercial questions for pricing rebates commissions terms and conditions
- Maintain customer master data and pricing in SAP
- Manage active interface with customer logistics and SCM
- Manage distributor conflicts using established rules
- Monitor and audit customer annual volumes
- Own quote to order process for list articles
- Own quote to order process for non list articles
- Process Excel exports for basic analytics
- Provide regional requests to central reporting team
- Support customer satisfaction dialogues
- Train sales organization on quote to order process
- Train sales representatives on Salesforce
Perks/Benefits
Skills/Tech-stack
CRM | Customer Master | Customer Master Data | Data Analysis | Data Governance | Data scrubbing | Master Data | Microsoft Excel | Order-to-Cash | Power BI | Price calculation | Pricing | Project Management | Quote-to-Order | SAP | Salesforce | Statistics
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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