Salesforce & Omnichannel Data Analytics Lead (m/f/d)
Tasks
- Analyze customer activity data
- Automate scalable reporting
- Build dashboards from scratch
- Conduct deep dives and root cause analysis
- Define and standardize KPIs
- Deliver campaign and engagement metrics
- Develop and automate dashboards
- Ensure data quality and consistency
- Integrate CRM and digital data
- Maintain omnichannel performance dashboards
- Monitor KPI performance across channels
- Serve as analytics point-of-contact
- Validate data from multiple sources
Perks/Benefits
Skills/Tech-stack
CRM | Cause analysis | Dashboarding | Data Automation | Data Modeling | Data Quality | Data Validation | Data integration | Google Analytics | Key Performance Indicators | Marketing Cloud | Performance indicators | Power BI | Python | Root Cause Analysis | Root cause | Salesforce | Veeva
Education
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