SAP China iXp Intern - Support Associate for Master Data Governance (MDG) in Technical Support

Tasks

• Analyze customer problem data
• Collaborate with global support teams
• Coordinate with development support
• Maintain SLA responsibility
• Manage support queues
• Provide real-time customer support
• Support Master Data Governance applications
• Troubleshoot customer issues

Perks/Benefits

• Health and well-being
• Hybrid work model
• Learning opportunities
• Limited Full Time
• Paid internship

Skills/Tech-stack

Case management | Customer support | Data Governance | Diagnostic analysis | Master Data | Master Data Governance | Queue management | Real Time | Real-time chat | SAP | Technical Troubleshooting