Senior Analyst, Analytics & Insights
Tasks
- Analyze acquisition onboarding and lifecycle marketing
- Build customer cohorts
- Build executive dashboards
- Conduct root cause analysis
- Define KPIs and monitor adoption
- Deliver analytics and insights
- Design and analyze experiments
- Support care pod experimentation and measurement
- Support contact center performance analytics
- Track marketing performance dashboards
- Translate findings into recommendations
- Translate prototypes into production analytics
Perks/Benefits
- N/A
Skills/Tech-stack
A/B | A/B Testing | B testing | Cause analysis | Cohort Analysis | DAX | Data Modeling | Experimentation | Multivariate Testing | NLP | Power BI | Python | Root Cause Analysis | Root cause | SQL
Education
N/A
Roles
Analyst | Analytics | Analytics Analyst | Data Analyst | Senior Data Analyst
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