Senior Applied AI Engineer
Appliance Park KY US, United States
R
USD 115K-230K (estimate) Senior-level Full Time
Tasks
- Collaborate with architects and stakeholders on system design
- Design AI conversational agents for customer engagement
- Develop and maintain APIs for real time actions
- Develop conversation flows and dialog management logic
- Ensure security privacy and compliance for customer data
- Implement observability for agent performance
- Improve code quality test coverage and deployment practices with CI CD
- Integrate AI agents with CRM ERP telephony systems
- Monitor and troubleshoot production AI systems
- Provide mentorship and guidance to junior engineers
- Train tune and optimize AI and NLP models
Perks/Benefits
Skills/Tech-stack
API Development | AWS | Amazon Connect | Azure | CI/CD | CRM Integration | Chatbot Development | Conversation flow | Conversation flow design | Conversational AI | DevOps | Dialog Management | Entity Extraction | Event Driven | Event-driven architecture | Five9 | Flow Design | Genesys | Google Cloud | Intent Recognition | JavaScript | Jira | Language Processing | Machine Learning | Microservices | Microsoft Dynamics | NICE | NLP | Natural Language | Natural Language Processing | Python | Real Time | Real-time Systems | Salesforce | ServiceNow | Telephony Integration | Time Systems
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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