Senior Architect
Tasks
- Connect conversational layers to enterprise backend systems
- Contain operational support costs
- Ensure AI governance alignment
- Identify, evaluate, and prioritize AI use-cases
- Lead end to end AI adoption roadmap
- Maximize ticket deflection rates
- Optimize automated L0 system remediation infrastructure
- Optimize automated L1 support workflows
- Own proof of concept to production lifecycle
- Reduce mean time to resolution
- Set and pursue performance optimization KPIs
Perks/Benefits
- N/A
Skills/Tech-stack
APIs | AWS | Agentic AI | BMC Helix | Data masking | Enterprise Architecture | Generative AI | Jira | Language Models | Large Language Models | Model Context Protocol | Python | Retrieval-Augmented Generation | SAP S4HANA | Vector Databases
Education
Roles
AI | AI Tech Lead | Architect | Enterprise Architect | Lead | Tech Lead
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