Senior Assistant Manager, Alumni Engagement (Data & Analytics)
NTU Main Campus, Singapore
SGD 72K-108K (estimate) Senior-level Full Time
Tasks
- Coordinate CRM onboarding and training
- Coordinate alumni data with NTU PACE
- Develop alumni dashboards and reports
- Ensure data accuracy and governance
- Liaise with Office of Data Analytics
- Maintain data related SOPs and user guides
- Manage CRM access requests
- Manage alumni data in Blackbaud CRM
- Optimize alumni data workflows
- Plan and execute alumni engagement events
- Provide alumni data extracts for requests
- Support alumni data projects with vendors
- Support data audits and privacy updates
Perks/Benefits
- N/A
Skills/Tech-stack
Blackbaud CRM | Customer Relationship Management | Customer relationship | Data Governance | Data Privacy | Data Visualization | Database Management | Microsoft Copilot | Microsoft Excel | Microsoft Power | Microsoft Power Automate | PDPA | Power Automate | Power BI | Project Management | Qlik Sense | Relationship Management
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Data Analytics | Bachelor of Science in Information Systems
Roles
Analyst | Assistant | Assistant Manager | Data Analyst | Manager
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