Senior Associate, Client Services

INR 2516K-3356K (estimate) Senior-level Full Time Found 6h ago

Tasks

• Coordinate approvals for consumer orders
• Create and maintain order documentation
• Maintain customer relationship management system
• Manage and prioritize orders
• Manage sales programs and procedures
• Order entry
• Perform miscellaneous duties
• Provide administrative support
• Provide data solutions support
• Research and implement best practices
• Review and understand order documentation
• Review marketing materials and telemarketing scripts
• Serve as backup team member
• Set up inquiries with segmentation
• Support sales and account managers
• Support special projects
• Track customer concerns and interactions

Perks/Benefits

• Great workplace culture
• Opportunity to work with data solutions
• Supportive environment

Skills/Tech-stack

CRM | Communication skills | Customer Service | Data Analysis | Data Assets | Data Axle | Data Axle products | Data Axle services | Data Axle systems | Data Management | Data Services | Data assets understanding | Data platform | Data segmentation | Documentation Management | Documentation review | Independent work | Microsoft Office | Multi-tasking | Order Management | Order Tracking | Order approval | Order documentation | Order documentation management | Order documentation review | Order execution | Order processing | Order review | Order solution | Order troubleshooting | Pressure handling | Prioritization | Process Improvement | Process understanding | Project Support | Project handling | Sales Support | Self-motivation | Special project handling | Team Support | Time management | Troubleshooting