Senior Associate, Client Services
Tasks
- Coordinate approvals for consumer orders
- Create and maintain order documentation
- Maintain customer relationship management system
- Manage and prioritize orders
- Manage sales programs and procedures
- Order entry
- Perform miscellaneous duties
- Provide administrative support
- Provide data solutions support
- Research and implement best practices
- Review and understand order documentation
- Review marketing materials and telemarketing scripts
- Serve as backup team member
- Set up inquiries with segmentation
- Support sales and account managers
- Support special projects
- Track customer concerns and interactions
Perks/Benefits
Skills/Tech-stack
CRM | Communication skills | Customer Service | Data Analysis | Data Assets | Data Axle | Data Axle products | Data Axle services | Data Axle systems | Data Management | Data Services | Data assets understanding | Data platform | Data segmentation | Documentation Management | Documentation review | Independent work | Microsoft Office | Multi-tasking | Order Management | Order Tracking | Order approval | Order documentation | Order documentation management | Order documentation review | Order execution | Order processing | Order review | Order solution | Order troubleshooting | Pressure handling | Prioritization | Process Improvement | Process understanding | Project Support | Project handling | Sales Support | Self-motivation | Special project handling | Team Support | Time management | Troubleshooting
Education
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