Senior Associate, Customer Analytics and Insights

Plano, TX, 75024, US

USD 85K-140K (estimate) Senior-level Full Time

@ L...

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Found 1d ago

Tasks

Analyze customer journey performance
Build KPI dashboards
Build customer health frameworks
Define and standardize metrics
Establish reporting cadences
Evaluate customer facing tools with analytics
Execute ad hoc analysis
Execute recurring analysis
Identify early customer risk signals
Maintain recurring reporting
Prepare executive summaries and recommendations
Provide analytical input for process improvement
Track customer cohorts over time
Translate business questions into structured analyses

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Senior Associate, Customer Analytics and Insights

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