Senior Consultant - Retailer Customer Success (Market research, Data analytics, Consumer Insights)
Sharjah, SH, United Arab Emirates
AED 240K-264K (estimate) Senior-level Full Time
Tasks
- Conduct quarterly business reviews
- Define and execute strategic service direction with account directors
- Deliver thought leadership using data and analytics
- Demonstrate revenue growth ownership and pipeline health
- Drive continuous improvement in processes
- Ensure delivery standards KPIs and expectations
- Establish governance frameworks and communication cadence
- Handle client escalations and governance
- Identify and convert growth opportunities
- Identify and engage senior client stakeholders
- Lead Joint Business Planning with measurable success metrics
- Lead client onboarding and transformation
- Lead executive level client engagement
- Manage key retail client relationships
- Mentor and coach internal teams
- Own client communications and management
- Run NPS programs and service governance
- Support renewals RFPs and commercial proposals
- Translate client insights into actionable strategies
- Translate trends into client strategies
Perks/Benefits
Skills/Tech-stack
AI tools | Account Management | Business planning | Consumer insights | Customer Success | Data analytics | Joint Business Planning | Market Research | NPS | POS Analytics | Panel data | Retail Analytics | Revenue growth | Sales and Insights | Stakeholder management
Education
Related jobs
-
Manager Cargo Analytics AED 120K-120KBudgeting | Compliance Management | Data Integrity | Data Quality | Data analyticsMid-level Full TimeAbu Dhabi, United Arab Emirates1d ago
-
Senior Manager - Retailer Customer Success (Market research, Data analytics, Consumer Insights) AED 286K-349KBusiness governance | Business planning | Client Relationship Management | Client relationship | Consumer insightsEmployee Assistance Program (EAP) | Flexible working environment | LinkedIn Learning | Volunteer time offSenior-level Full TimeSharjah, SH, United Arab Emirates2d ago
-
Activity Reporting | Anti-Money Laundering | Case management | Data Security | Financial IntelligenceContinuous professional development | Flexible working | Work from homeMid-level Full TimeDubai, Dubai, United Arab Emirates6d ago
-
Enterprise Architect & Data Governance Head AED 156K-216KComposable Architecture | Cybersecurity | Data Architecture | Data Governance | Data ManagementSenior-level Contract Full TimeAbu Dhabi, Abu Dhabi, United Arab …6d ago
-
Enterprise Architect & Data Governance Manager AED 96K-120KComposable Architecture | Cybersecurity | Data Governance | Data Management | Data TaxonomySenior-level Contract Full TimeAbu Dhabi, Abu Dhabi, United Arab …6d ago
-
Data Governance Consultant AED 90K-108KBusiness glossary | Data Governance | Data Lineage | Data Management | Data QualityMid-level ContractDubai, Dubai7d ago
-
Curriculum Development | Data Science | Data Visualization | Data analytics | Instructional DesignEmployee resource groups | Flexible work environment | Healthcare offerings | Leadership development programs | Matched donationsMid-level Full TimeDubai, Dubai, AE1mo ago
-
AI Governance | Advanced Analytics | Artificial Intelligence | Change Management | Data EthicsSenior-level Full TimeDubai, Dubai, United Arab Emirates1mo ago
-
AI Data Engineer AED 144K-180KBudget Management | CRM | Competitive Analysis | Customer Insights | Customer segmentsCollaborative working culture | Cross-functional exposure | Professional development opportunitiesMid-level Full TimeDubai, United Arab Emirates1mo ago
-
Global Manager – Customer Platform (Track & Analytics) AED 120K-120KA/B | A/B Testing | API Development | Acceptance Testing | Acceptance criteriaMid-level Full TimeDubai, United Arab Emirates1mo ago
-
Head of Artificial Intelligence & Data Intelligence AED 240K-396KApache Spark | Big Data | Data Engineering | Data Governance | Data PrivacyCareer advancement | Collaborative culture | Employee well-being | Work-life balanceExecutive-level Full TimeDubai, Dubai, United Arab Emirates1mo ago