Senior Data Analyst — Customer Support
Tasks
- Build and maintain support performance metrics
- Collaborate with support and engineering teams
- Conduct impact analysis
- Conduct process analytics
- Design dashboards and reports
- Develop analytical frameworks for support operations
- Evaluate automation impact
- Perform workforce management analysis
Perks/Benefits
Skills/Tech-stack
Dashboard Design | Data Visualization | Operational analytics | Performance Metrics | Process analytics | Python | SQL | Workforce Management
Education
Roles
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