Senior Data Analyst (CX)
Tasks
- Analyze large scale datasets for customer support performance
- Assess LLM output quality and relevance
- Automate data tasks with Python
- Build dashboards and reports
- Co build improvements for ticket routing and SLA tracking
- Collaborate with operations support management QA and training
- Communicate insights through presentations visualizations and documentation
- Detect performance trends among agents and teams
- Ensure clean accurate well modeled data pipelines
- Identify root causes with QA
- Integrate LLM API outputs into workflows
- Optimize analytics pipelines and data marts
- Refactor DAGs queries and transformations
- Translate business inefficiencies into metrics
- Use LLM tools for summarization and insights
- Write optimized SQL queries
Perks/Benefits
- Employee stock options
- Inclusive culture
- Provided work devices
- Relocation support
- Remote work
- Work-life balance
Skills/Tech-stack
Apache Airflow | BigQuery | ClickHouse | DAG | Data Modeling | Data Pipelines | Data Visualization | LLM APIs | Language Models | Large Language Models | Looker | Metabase | Prompt engineering | Python | SQL | Tableau
Education
N/A
Roles
Related jobs
-
Data Engineer, Medical Data Foundation PLN 276K-276KAlation | Azure Data | Azure Data Factory | Azure Synapse | Azure Synapse AnalyticsAfter-work events | Hybrid work | Life insurance | Lunch card | Multisport cardMid-level Full TimePoland - Warsaw R1d ago
-
Senior-level Full TimeUnited Kingdom R4d ago
-
Sr. Data Analyst, Growth GBP 91K-110KA/B | A/B Testing | Airflow | B testing | Causal InferenceRemote workSenior-level Full TimeUnited Kingdom R4d ago
-
Associate Data Analyst (SQL & Excel) PLN 114K-144KDashboards | Data Modeling | Data Transformation | Data Validation | Data extractionEqual opportunity employer | Remote workMid-level Full TimePL Remote, Poland R7d ago
-
Airflow | Cloud platform | Data Studio | Excel | GCPAdditional volunteering day | Cafeteria benefits plan | English classes | Hackathons | Hybrid work modelEntry-level Full TimeWarszawa, PL, 00-841 R12d ago
-
Artificial Intelligence | Data Integrity | Data Studio | Data Visualization | Google Data StudioAnnual bonus | English classes | Ergonomic equipment | Flexible working hours | Hybrid work modelSenior-level Full TimePoznań, PL, 61-569 R13d ago
-
AI Automation | Data Integrity | Data Quality | Data Studio | Data VisualizationCafeteria benefits plan | English classes | Equipment provided | Hackathons | Hybrid workingSenior-level Full TimePoznań, PL, 61-569 R13d ago
-
AI tools | Apache Airflow | Data Studio | Data Visualization | ForecastingCafeteria benefits plan | English classes paid | Equipment provided | Flexible working hours | HackathonsSenior-level Full TimeWarszawa, PL, 00-841 R14d ago
-
A/B | A/B Testing | B testing | Cloud platform | ConsulAnnual bonus | Cafeteria plan | English classes | Equipment provided | HackathonsSenior-level Full TimeWarszawa, PL, 00-841 R14d ago
-
A/B | A/B Testing | B testing | Cloud Computing | Cloud platformCafeteria benefits | English classes | Equipment provided | Health insurance | Hybrid work modelSenior-level Full TimeWarszawa, PL, 00-841 R14d ago
-
Apache Airflow | Artificial Intelligence | Data Studio | Forecasting | Google Data StudioAdditional volunteer day | Cafeteria benefits plan | Equipment provided | Hybrid work schedule | Paid English classesEntry-level Full TimeWarszawa, PL, 00-841 R14d ago
-
Junior Data Analyst (Ohayu) UAH 486K-486KA/B | A/B Testing | Amplitude | B testing | Data QualityCareer growth | Fully remoteEntry-level Full TimeUkraine / Poland R20d ago
-
Ad Spend | Amazon Redshift | Anomaly Detection | Attribution | CACFully remote | Remote EU basedSenior-level Full TimePoland - Remote R21d ago
-
Senior Data Analyst PLN 206K-301KAgile | Apache Airflow | Business Analysis | Confluence | DBTCertification reimbursement | Hybrid work options | Internal workshops and learning initiatives | Maternity and paternity leave support | Medical insuranceSenior-level Full TimePoland - Remote R29d ago
-
Middle Office Static Data Analyst PLN 81K-119KAnalytical Thinking | Excel | Financial Services | Financial services operations | Microsoft OutlookCharity day | Development day | Employee assistance program | Employee pension plan | Employee resource networksMid-level Full TimePROSTA 36, Poland R1mo ago
-
Senior Data Analyst PLN 216K-340KAmazon S3 | Data Integrity | Data Quality | Data Visualization | Generative AIAnnual leave | Flexible setup | Fully remote workSenior-level Full TimePoland - Remote R1mo ago
-
Analytical Skills | Artificial Intelligence | Azure Data | Azure Data Factory | BIBuddy from day 1 | Certificate training programs | Charity donation support | Flexible working hours | Internal promotionsSenior-level Full TimePoland R1mo ago
-
Senior Data Analyst PLN 180K-271KDashboard Development | Data Analysis | Data Modeling | Data Quality | Data VisualizationRemote workSenior-level Full TimePoland R1mo ago
-
Mobility - Data Analyst & Data Science PLN 180K-226KDashboarding | Data Governance | Data Management | Data Mining | Data SecurityHybrid work model | Work from home | Work-life balanceMid-level Full TimeGdańsk, Pomorskie, PL R1mo ago
-
Middle Data Analyst PLN 84K-168KAgile | Data Analysis | Data Quality | Data Visualization | DatabricksAgile team collaboration | Cross-functional team collaboration | Remote workMid-level Full TimeWarsaw, Masovian Voivodeship, Poland R1mo ago