Senior Data Analyst (CX)
Tasks
- Analyze large scale datasets for customer support performance
- Assess LLM output quality and relevance
- Automate data tasks with Python
- Build dashboards and reports
- Co build improvements for ticket routing and SLA tracking
- Collaborate with operations support management QA and training
- Communicate insights through presentations visualizations and documentation
- Detect performance trends among agents and teams
- Ensure clean accurate well modeled data pipelines
- Identify root causes with QA
- Integrate LLM API outputs into workflows
- Optimize analytics pipelines and data marts
- Refactor DAGs queries and transformations
- Translate business inefficiencies into metrics
- Use LLM tools for summarization and insights
- Write optimized SQL queries
Perks/Benefits
- Employee stock options
- Inclusive culture
- Provided work devices
- Relocation support
- Remote work
- Work-life balance
Skills/Tech-stack
Apache Airflow | BigQuery | ClickHouse | DAG | Data Modeling | Data Pipelines | Data Visualization | LLM APIs | Language Models | Large Language Models | Looker | Metabase | Prompt engineering | Python | SQL | Tableau
Education
N/A
Roles
Related jobs
-
Amazon Redshift | BigQuery | Dashboarding | Data Analysis | Data StudioFlexible part-time schedule | Fully remote work | Opportunity to influence product strategyMid-level Full TimePoland R5d ago
-
Application development | Asset Management | Data Analysis | Data Automation | Data ModelingDisability programs | Flexible working hours | Hybrid work model | Life insurance | Performance-based bonusSenior-level Full TimePL-PDK-WARSAW-ALEJA KRAKOWSKA 110/114 BLD 3014613, Poland R5d ago
-
Senior Data Analyst PLN 206K-322KArtificial Intelligence | Jira | Life Cycle Assessment | Python | SQLSenior-level Full TimePL Remote, Poland R5d ago
-
Senior Data Analyst PLN 206K-322KArtificial Intelligence | Data Modeling | Lifecycle assessment | Machine Learning | PythonSenior-level Full TimePL Remote, Poland R5d ago
-
Data Visualization | Econometrics | Looker | Microsoft Excel | PythonCafeteria fringe benefits | English classes | Hybrid work model | Paid equipment | Remote work daysSenior-level Full TimeWarszawa, PL, 00-841 R5d ago
-
Data Quality | Data Quality Management | Data Storytelling | Data Visualization | EconometricsCafeteria plan | Hybrid work schedule | Insurance benefits | Lunch packages | MacBook or Dell laptopSenior-level Full TimeWarszawa, PL, 00-841 R5d ago
-
Commercial Data Analyst PLN 84K-156KCRM | ETL | Excel | Power BI | SQLFlexible vacation | Headspace app | Hybrid work model | Mental health days | Retirement savingsMid-level Full TimePoland, Gdansk R5d ago
-
Senior BI Data Analyst (m/f/d) PLN 144K-242KDAX | Data Governance | Data Modeling | Data Security | Data WarehouseFlexible Fridays | In person collaboration Monday through Thursday | Remote work flexibility | Training and career developmentSenior-level Full TimePOL - Wrocław Office, Poland R5d ago
-
Data Analyst (m/f/d) PLN 216K-328KDAX | Data Modeling | Data Visualization | Databricks | Power BICross-functional collaboration | Flexible office or remote option | International work environment | Remote work | Training opportunitiesSenior-level Full TimeWarszawa, Województwo mazowieckie, Poland R6d ago
-
Analytics Engineer (m/f/d) PLN 211K-320KDAX | Data Query | Data Query Optimization | Data Visualization | DatabricksCross functional international environment | Remote work option | Technology monitoring and choices | Training opportunitiesSenior-level Full TimeWarszawa, Województwo mazowieckie, Poland R13d ago
-
Clinical Data Analyst, Poland PLN 170K-292KAlteryx | Artificial Intelligence | Classification | Clustering | Data GovernanceCareer development | Freelance basis | Remote work from Poland | Supportive teamMid-level Full TimePoland - Remote R14d ago
-
Senior Data Analyst (Marketing) PLN 206K-300KAI tools | Dashboarding | Data Analysis | Data Lakehouse | Data ModelingHybrid work model | In office first work styleSenior-level Full TimeWarszawa , Mazowieckie, Poland R18d ago
-
Sr. Data Analyst, Growth GBP 91K-110KA/B | A/B Testing | Airflow | B testing | Causal InferenceRemote workSenior-level Full TimeUnited Kingdom R25d ago
-
Associate Data Analyst (SQL & Excel) PLN 114K-144KDashboards | Data Modeling | Data Transformation | Data Validation | Data extractionEqual opportunity employer | Remote workMid-level Full TimePL Remote, Poland R27d ago
-
AI tools | Apache Airflow | Data Studio | Data Visualization | ForecastingCafeteria benefits plan | English classes paid | Equipment provided | Flexible working hours | HackathonsSenior-level Full TimeWarszawa, PL, 00-841 R1mo ago
-
Apache Airflow | Artificial Intelligence | Data Studio | Forecasting | Google Data StudioAdditional volunteer day | Cafeteria benefits plan | Equipment provided | Hybrid work schedule | Paid English classesEntry-level Full TimeWarszawa, PL, 00-841 R1mo ago
-
Ad Spend | Amazon Redshift | Anomaly Detection | Attribution | CACFully remote | Remote EU basedSenior-level Full TimePoland - Remote R1mo ago