Senior Data Scientist - Member Experience
Tasks
- Build data layer linking support interactions to member identity
- Build quality scoring classifier for support interactions
- Create recurring dashboards and reporting tools
- Design support performance metrics analytics
- Enhance support forecasting models
- Transform operational data into production ready systems with SQL and Python
Perks/Benefits
- Dental insurance
- Employee discounts
- Flexible wellness time off
- Health insurance
- Mental health resources
- Paid Holidays
- Paid sick leave
- Paid time off
- Parental leave
- Vision insurance
Skills/Tech-stack
AWS | DBT | Data Engineering | Data Modeling | Databricks | Forecasting | LLM Evaluation | Language Models | Language Processing | Large Language Models | Machine Learning | Model Monitoring | NLP | Natural Language | Natural Language Processing | Python | SQL | Snowflake | Time Series
Education
N/A
Roles
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