Senior Designated Support Engineer

Malaysia, Thailand, Vietnam R

USD 128K-195K (estimate) Senior-level Full Time

@ D...

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Found 1d ago

Tasks

Build troubleshooting tools and support processes
Communicate complex technical concepts to customers
Develop and execute test plans for upgrades and maintenance
Diagnose and resolve Linux based storage issues
Improve product quality with root cause analysis
Maintain and update technical documentation
Mentor junior support engineers
Participate in rotating on-call support
Provide advanced technical support for storage solutions
Serve as escalation point for complex incidents
Troubleshoot Lustre parallel file systems

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Regions

Asia/Pacific

Countries

Malaysia | Thailand | Vietnam

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