Senior Fragrance Consultant - Valentino, The Grove

Tasks

• Address customer product queries
• Advise on product ranges
• Apply product knowledge
• Assess customer needs
• Build guest experience standards
• Deliver customer service
• Demonstrate product usage
• Ensure merchandising as per brand guidelines
• Ensure stock receipt procedures
• Generate daily sales reports
• Generate sales
• Maintain counter cleanliness
• Participate in incentives
• Perform stock replenishment
• Report stock shortages
• Track post launch sales
• Track sell out targets
• Use sales techniques

Perks/Benefits

• Child education contribution
• Employee discounts
• Flexible working policy
• Health care
• Remote work policy

Skills/Tech-stack

Customer Service | Fragrance | Merchandising | Product knowledge | Retail Standards | Sales | Stock replenishment