Senior Governance & Analytics Manager
Tasks
- Amend master services agreement
- Analyze performance results
- Audit compliance with internal processes
- Compile and analyze portfolio data
- Conduct ad hoc audits and reporting
- Conduct process analysis
- Conduct value analysis and business case development
- Coordinate with IT system administrators
- Create and distribute process metrics
- Define performance metrics and targets
- Develop and monitor strategic initiative plans
- Develop and recommend client solutions
- Ensure data integrity
- Generate data for reporting using business intelligence tools
- Lead governance and performance reporting
- Leverage industry best practices
- Monitor action plan progress
- Perform occupancy cost allocation and chargeback analysis
- Perform root cause analysis
- Prepare performance reports and scorecards
- Prepare service level performance measurements
- Recommend remediation solutions
- Support account change impact analysis
- Support process improvement and compliance monitoring
- Support roadmap development for client requirements
- Train users on business tools
Perks/Benefits
Skills/Tech-stack
Business Intelligence | Cause analysis | Chargeback | Cost Allocation | Data Analysis | Data Integrity | Data benchmarking | MS Access | MS Excel | MS Office | Occupancy Cost Allocation | Process Analysis | Relational databases | Reporting | Root Cause Analysis | Root cause | Service Level | Service Level Metrics
Education
N/A
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