Senior IT Process Analyst – ITSM AI Specialist
Tasks
- Apply explainable AI techniques
- Apply machine learning techniques
- Build predictive models
- Design and implement AI and ML solutions
- Develop NLP models
- Implement rules-based and AI hybrid decision models
- Integrate AI solutions into ITSM platforms
- Integrate generative AI and large language models
- Monitor and improve AI model performance
- Perform feature engineering and data preprocessing
- Support AI adoption and knowledge transfer
Perks/Benefits
- N/A
Skills/Tech-stack
AI Model Evaluation | API Integration | Data Quality | Data Quality Management | Explainable AI | Generative AI | JSON | JavaScript | Language Models | Language Processing | Large Language Models | Machine Learning | Model Evaluation | Monitoring | Natural Language | Natural Language Processing | Python | Quality management | RESTful architecture | SQL | TypeScript | YAML
Education
Roles
AI | AI Specialist | Analyst | IT | IT Process Analyst | Process Analyst | Specialist
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