Senior Manager, Commercial, GBS Process & Analytics Services
Tasks
- Align transformation initiatives with enterprise capabilities
- Apply AI and agentic AI to commercial processes
- Champion continuous improvement experimentation and learning
- Coordinate cross functional teams delivery
- Define customer value propositions and roadmaps
- Deliver process and analytics initiative portfolio
- Design process mining and re engineering solutions
- Establish governance and benefits tracking
- Identify and prioritize process and analytics opportunities
- Implement intelligent automation and decision intelligence
- Integrate AI agents into process optimization frameworks
- Lead strategic commercial partnerships
- Manage risks, dependencies, and issues
- Mentor managers and team members
- Model AI augmented ways of working
- Run workshops for co creation with stakeholders
- Serve as liaison between commercial leadership and GBS PAS
- Translate analytics insights into executive narratives
Perks/Benefits
- N/A
Skills/Tech-stack
AI | Agentic AI | Agile | BPM | Change Management | Decision Intelligence | Governance | Intelligent Automation | Machine Learning | Predictive Analytics | Prescriptive Analytics | Process Intelligence | Process Re-engineering | Process mining | Project Management | RPA | Re-Engineering | Risk Management | SAP | Salesforce | Veeva
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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