Senior Manager – Customer Data Strategy & Advanced Analytics
Tasks
- Architect data infrastructure and pipelines
- Build AI ML solutions for marketing and CX
- Define customer data strategy roadmap
- Deliver unified customer view
- Develop deploy and optimize predictive models
- Drive cross functional enablement and data literacy
- Embed models into campaigns and workflows
- Ensure data compliance for AI use
- Establish ethical AI governance frameworks
- Monitor retrain and optimize model performance
- Operationalize models across CRM and marketing automation platforms
- Translate analytics into executive narratives and business impact
Perks/Benefits
- Flexible hybrid work arrangements
- Flexible savings and spending accounts
- Income protection insurance
- Medical, dental, and vision coverage
- On-site fitness center
Skills/Tech-stack
AWS | Apache Spark | CRM | Churn modeling | Data Compliance | Generative AI | Language Models | Large Language Models | MLOps | Machine Learning | Marketing Automation | Microsoft Azure | Model Governance | Model Monitoring | Next Best Action | Personalization | Predictive Analytics | Python | R | Salesforce | Segmentation | Snowflake | Snowpark | Statistical modeling
Education
N/A
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