Senior Manager, Partner & Customer Analytics Reporting
Singapore, Central, Singapore
SGD 140K-167K (estimate) Senior-level Full Time
Tasks
- Analyze trends anomalies root causes and solutions
- Baseline measure and track analytics
- Contribute to domain roadmaps
- Create maintain and distribute reports and KPIs
- Define key metrics and customer signal insights
- Define requirements for tools analytics and reporting solutions
- Deliver analysis for varied data sources
- Identify opportunities to improve customer experience and processes
- Implement new reporting data elements and metrics
- Investigate partner and customer insights proactively
- Lead end to end analytics journey
- Manage change requests for reporting updates
- Own data sourcing access orchestration and visualization
- Provide guidance advice and training
- Resolve data and report accuracy issues
- Translate data into insights
Perks/Benefits
- N/A
Skills/Tech-stack
Adobe Analytics | Analytics | Cause analysis | Cross-functional | Cross-functional leadership | Data Literacy | Data Sourcing | Data Visualization | Data orchestration | Functional leadership | Key Performance Indicators | Performance indicators | Power BI | Program Management | Reporting | Requirement definition | Root Cause Analysis | Root cause | SQL | Snowflake | Stakeholder management
Education
N/A
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