Senior Quantitative & Qualitative Researcher- Remote
Nationwide Remote Office (US99), United States
R
USD 119K-202K Senior-level Full Time
Tasks
- Analyze Voice of the Customer feedback channels comment streams and behavioral data
- Apply human centered design and service design principles
- Collaborate with CX strategists designers data analysts engineers and technologists
- Conduct surveys interviews usability tests ethnographic research
- Create research artifacts reports personas journey maps service blueprints data visualizations
- Define CX success metrics
- Design and lead qualitative research studies
- Design and lead quantitative research studies
- Develop survey strategy create deploy and analyze results
- Present research findings to stakeholders
- Synthesize qualitative and quantitative findings
Perks/Benefits
Skills/Tech-stack
Data Visualization | Ethnographic Research | Figma | Human Centered | Human-Centered Design | Journey Mapping | Microsoft Office | Mixed methods | Persona development | Power BI | Qualitative research | Qualtrics | Quantitative Research | Service Blueprinting | Service Design | Survey Research | Survey design | Tableau | Testing Platforms | Usability Testing | Usability Testing Platforms | Voice of the Customer
Education
Roles
Related jobs
-
Sr Staff Quantitative User Researcher USD 152K-238KBehavioral Data | Behavioral Data Analysis | Data Analysis | Data Visualization | Mixed methodsEmployee referral bonus | Holidays off | Home office stipend | Medical Dental Vision coverages | Parental leaveSenior-level Full TimeRemote US R2d ago
-
Staff Quantitative User Researcher USD 127K-199KData Analysis | Data Visualization | Quantitative Research | Research Planning | SQLHealth benefits | Home office stipend | Paid Holidays | Parental leave | Performance bonusSenior-level Full TimeRemote US R8d ago
-
Senior UX Researcher, Machine Learning USD 136K-176KAI Technologies | AI-powered products | Data Analysis | Data Science | Human-in-the-loopBenefits | Equity | Flexible work modes | Performance bonusSenior-level Full TimeRemote, CA, United States R10d ago
-
Applied AI Data Scientist (CEO Office) USD 65K-90KAI Model Deployment | Automation systems | Content Analytics | Data Analysis | Data ProcessingCreative environment | Flexible schedule | International team | Performance bonuses | Remote workEntry-level Full TimeUnited States - Remote R17d ago