Senior Technical Solutions Engineer
London, England, United Kingdom
GBP 80K-93K (estimate) Senior-level Full Time
Tasks
- Build and maintain diagnostic playbooks and runbooks
- Contribute to internal and external documentation
- Coordinate with engineering teams to drive resolution
- Define and track operational KPIs
- Develop internal tooling and automation scripts
- Lead incident response for production service disruptions
- Own tier 2 3 technical escalations
- Partner with customer engineering for smooth issue handoffs
- Perform root cause analysis using service logs and operational metrics
- Review technical integrations during onboarding
- Triaging and resolving complex ad serving issues
- Write postmortems and track remediation actions
Perks/Benefits
- N/A
Skills/Tech-stack
API Integration | Ad Serving | Cause analysis | Data Pipelines | Data Warehousing | Diagnostic Runbooks | Distributed Systems | Incident Response | Log Analysis | Machine Learning | Monitoring | Observability | REST API | Root Cause Analysis | Root cause | SQL | Scripting | Troubleshooting
Education
N/A
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