Service Desk Support Engineer - Aerobot (m/w/d)
Tasks
- Analyze system malfunctions
- Contribute to problem management
- Coordinate escalation with stakeholders
- Detect risks early
- Document incidents across ticket lifecycle
- Handle incidents
- Improve continuous service quality
- Monitor systems proactively
- Restore service through resolution or workaround
Perks/Benefits
- 24 7 operational support on call duties
- Long-term employment
- Personal development opportunities
- Shift work
Skills/Tech-stack
IT Support | Incident Management | Problem Management | System monitoring | Ticketing | Troubleshooting
Education
N/A
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