Service Fulfillment and Assurance Tribe Lead (Executive level position)

Tasks

• Automate service quality monitoring
• Coordinate organizational units
• Define tribe vision
• Develop OKR backlog priorities
• Develop reactive and proactive incident handling
• Ensure OSS production stability
• Implement CI CD and platform services
• Lead quarterly business review planning
• Manage tribe KPI and business goals
• Mentor team leads and engineers
• Plan and manage CAPEX OPEX and resources
• Reduce manual operational tasks
• Support L3 service and delivery processes
• Support operations support systems domain transformation

Perks/Benefits

• Hybrid work
• Mentoring culture
• Remote work
• Travel opportunities

Skills/Tech-stack

Agile | Backlog Management | Budgeting | CI/CD | CapEx | Cloud Native | Containerization | DevOps | Fault To Repair | ITIL | Incident Management | KPI Management | Network operations | OKR | OSS | OpEx | Operations support | Operations support systems | Predictive Analytics | Service Management | Support systems