Service Fulfillment and Assurance Tribe Lead (Executive level position)
Tasks
- Automate service quality monitoring
- Coordinate organizational units
- Define tribe vision
- Develop OKR backlog priorities
- Develop reactive and proactive incident handling
- Ensure OSS production stability
- Implement CI CD and platform services
- Lead quarterly business review planning
- Manage tribe KPI and business goals
- Mentor team leads and engineers
- Plan and manage CAPEX OPEX and resources
- Reduce manual operational tasks
- Support L3 service and delivery processes
- Support operations support systems domain transformation
Perks/Benefits
Skills/Tech-stack
Agile | Backlog Management | Budgeting | CI/CD | CapEx | Cloud Native | Containerization | DevOps | Fault To Repair | ITIL | Incident Management | KPI Management | Network operations | OKR | OSS | OpEx | Operations support | Operations support systems | Predictive Analytics | Service Management | Support systems
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