SO_IT Infrastructure Support Engineer–Storage and Server_TM_2026
Tasks
- Coordinate storage vendor support
- Coordinate with vendors
- Escalate critical issues
- Handle RMA process
- Maintain incident documentation
- Monitor servers
- Perform basic server maintenance
- Resolve server incidents
- Track storage incidents until closure
- Troubleshoot storage hardware
Perks/Benefits
Skills/Tech-stack
Hardware Troubleshooting | Incident Management | Linux | Network Attached Storage | Network Attached Storage (NAS) | Network SAN | RMA | SAN Cabling | Server monitoring | Storage Area Network | Storage Area Network (SAN) | Storage NAS | Vendor management | Windows server
Education
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