Specialist - Operations Storage Management

Tasks

• Automate processes
• Diagnose storage performance issues
• Estimate plan and lead projects
• Handle severity 1 incidents
• Identify & implement process improvements
• Maintain compliance to security policies
• Manage change management
• Manage configuration management
• Manage incident management
• Manage problem management
• Manage services to SLA
• Monitor storage performance
• Participate in on-call rotation
• Participate in storage security audits
• Participate in vendor service reviews
• Perform capacity planning
• Perform patch upgrades
• Perform performance tuning
• Perform root cause analysis
• Perform storage installations and upgrades
• Support storage technologies

Perks/Benefits

• Hybrid work flexibility
• Inclusive culture
• Professional development opportunities
• Supportive leaders

Skills/Tech-stack

AWS | Azure | Call Support | Capacity Planning | Cause analysis | Change Management | Cisco Switch | Cisco Switch Management | Configuration Management | Dell EMC | Dell EMC PMAX | EMC PMAX | ITIL | Incident Management | NetApp OCUM | NetApp Operations Manager | NetApp cDOT | On-Call | On-call support | OnCommand Insight | Operations Manager | Performance Tuning | Problem Management | Root Cause Analysis | Root cause | Scripting | Service Level | Service Level Agreements | Switch management