Speech Analytics

Orlando, Florida, United States

USD 67K-86K (estimate) Mid-level Full Time

@ H...

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Found 3d ago

Tasks

Analyze customer and employee conversations
Collaborate with stakeholders
Generate reports and insights
Maintain and update speech analytics assets
Perform call monitoring and quality assurance scoring
Review call audio transcripts and feedback
Support operational, quality, and compliance objectives
Validate and reconcile performance data

Perks/Benefits

Skills/Tech-stack

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Speech Analytics

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