Sr. Analyst, Data & Analytics
EGY Cairo Egypt-Smart Village Building B2110
USD 92K-120K (estimate) Senior-level Full Time
Tasks
- Analyze business performance and operational data
- Analyze live and recorded calls for sentiment and gaps
- Create reports dashboards and presentations
- Identify improvement opportunities from data
- Manage analytical projects including scoping and tracking
- Map end to end processes and assess risks
- Present findings to stakeholders
- Support continuous improvement initiatives
Perks/Benefits
Skills/Tech-stack
Artificial Intelligence | Customer sentiment | Customer sentiment analysis | Dashboards | Data Analysis | Data reporting | Databricks | Machine Learning | Microsoft Excel | Microsoft Office | Microsoft PowerPoint | Process Mapping | Python | SQL | Sentiment Analysis | Six Sigma | Speech Analytics | Stakeholder management
Education
N/A
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