Sr Analyst, Global Analytic Insights
PHL Quezon City - GBF Tower 2, Bridgetowne, Philippines
PHP 80K-160K (estimate) Senior-level Full Time
Tasks
- Analyze call recordings and chat logs
- Apply process improvement to streamline workflows
- Build and manage reporting
- Conduct data analysis and deliver recommendations
- Ensure data reliability and validity
- Identify operational, financial, and technological risks
- Lead analytical projects
- Map and review end-to-end processes
- Partner with business units
- Perform sentiment analysis on customer interactions
- Present findings to executives
- Scope analytical project timelines and documentation
- Track impact of recommendations
Perks/Benefits
Skills/Tech-stack
AI tools | Data Modeling | Databricks | Descriptive Statistics | Machine Learning | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Predictive Analytics | Process Improvement | Prompt engineering | Python | Reporting | SQL | Sentiment Analysis | Six Sigma
Education
Roles
Regions
Countries
States
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