Sr. Analyst Services Customer Order and Fulfillment (São Paulo/SP)
Tasks
- Collaborate cross-functionally
- Conduct parts compatibility analysis
- Coordinate parts deliveries
- Ensure end to end compliance
- Generate reports and track KPIs
- Investigate OTD deviations
- Monitor delivery performance
- Optimize SLA and OTD metrics
- Prevent delivery delays
- Provide operational support
- Resolve delivery issues
Perks/Benefits
- N/A
Skills/Tech-stack
KPI | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Oracle | Order Management | Power BI | SLA | Smartsheet
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Analyst | Business Analyst | Operations | Operations Analyst
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