Sr. Customer Service Representative (Hopkins Fulfillment Services)
Tasks
- Assist with staff training
- Document customer interactions
- Handle customer account maintenance
- Manage subscription ingestion
- Process Customer Orders
- Process payments claims and refunds
- Resolve escalated customer issues
- Respond to multichannel customer inquiries
- Run daily and monthly reports
Perks/Benefits
Skills/Tech-stack
Customer support | Data entry | Database Management | Multichannel communication | Order processing | Payment Processing | Refund processing | Report generation
Education
Related jobs
-
Credentialing Enrollment Specialist USD 48K-72KBusiness correspondence | Copier machines | Data entry | Database Management | ECHO databaseAdoption Assistance | Dental insurance | Educational assistance program | Employer Match Retirement Plan | Flexible spending accountMid-level Full TimeCarolinas Medical Center - 1000 Blythe … R4d ago
-
Enrollment Specialist USD 44K-44KCustomer Relationship Management | Customer relationship | Data entry | Forecasting | Google Workspace401k retirement plan | Caregiving support and resources | Dental insurance | Disability insurance | Employee discountsEntry-level Full TimeNewton Home Office - NEWTON, United … R5d ago
-
Customer support | Emotional Intelligence | Lead conversion | Multilingual Communication | MultitaskingDental insurance | Medical insurance | Paid time off | Posture Based Fitness Workouts | Remote workEntry-level TemporaryUnited States - Remote R6d ago
-
Regional Enrollment Specialist USD 40K-52KBilling | Claims Processing | Collections | Data entry | Insurance401k match | Dental insurance | Health insurance | Health savings account | Life insuranceEntry-level Full TimeRemote, Utah, United States R6d ago
-
Case management | Confidentiality | Customer Service | Data Management | Data entryFull benefits package | Hybrid work schedule | Incentive Bonus Opportunities | Mileage reimbursementSenior-level Full TimeAustin, TX, United States R6d ago
-
Confidentiality | Customer Relationship Management | Customer relationship | Data Management | Data entryFull benefits package | Hybrid schedule | Incentive Bonus Opportunities | Mileage reimbursementSenior-level Full TimeCorpus Christi, TX, United States R6d ago
-
CRM | Confidentiality | Customer Service | Data entry | Eligibility ScreeningFull benefits package | Hybrid schedule | Incentive Bonus Opportunities | Mileage reimbursement | Networking programsSenior-level Full TimeBryan, TX, United States R12d ago
-
Confidentiality | Customer Service | Data entry | Data tracking | Data tracking systemsFull benefits package | Hybrid schedule | Incentive Bonus Opportunities | Mileage reimbursement | Travel opportunitiesSenior-level Full TimeSan Marcos, TX, United States R12d ago
-
Credentialing and Enrollment Specialist USD 40K-72KCompliance | Credentialing | Database Management | Healthcare administration | Medical Staff401k contribution | Comprehensive benefits package | Equity stock purchase | Incentive and recognition programs | Remote work flexibilityMid-level Full TimePrimary location: Las Vegas, NV R14d ago
-
P-17800 Managed Care Enrollment Specialist I USD 40K-75KCompliance | Credentialing | Customer Service | Data entry | Healthcare revenue cycleCareer mobility | Dental insurance | Employee assistance program | Employee discounts | Health insuranceEntry-level Full TimeAdministrative Campus, United States R15d ago
-
CRM | Confidentiality | Customer Service | Data entry | Digital CommunicationFull benefits package | Hybrid schedule | Incentive Bonus Opportunities | Mileage reimbursementSenior-level Full TimeUvalde, TX, United States R19d ago
-
Service Delivery Fulfillment Specialist l USD 36K-38KCommission Calculations | Customer Relationship Management | Customer relationship | Customer relationship management (CRM) | Data entry401k match | Advancement opportunities | Annual community support | Associate recognition awards | Cable and internet discountMid-level Full TimeRemote AZ, United States R25d ago
-
Academic Records | Admissions | Batch Processing | Campus Solutions | Customer ServiceMid-level Full TimeUnited States-Texas-Galveston R30d ago
-
Benefit Services - Member Fulfillment USD 40K-46KAdobe | Data Accuracy | Data entry | Google Workspace | KPI Management401k match | Employee assistance program | Health insurance | Hybrid work schedule | Medical insuranceEntry-level Full TimeDenver, CO - Hybrid R1mo ago
-
Enrollment Specialist USD 48K-52KAdmissions | Application processing | Confidentiality | Customer Service | Data entry401k match | Dental insurance | Disability insurance | Health insurance | Life insuranceEntry-level Full Timeremote, REMOTE, United States R1mo ago
-
CRM | Case management | Confidentiality | Customer Service | Data entryFull benefits package | Hybrid schedule | Mileage reimbursementSenior-level Full TimeSan Antonio, TX, United States R1mo ago
-
Remote - Enrollment Specialist USD 42K-56KCall Center | Call center operations | Data entry | Empathy | Medical Program Education401k match | Advancement opportunities | Career growth | Consistent schedule | Fully remoteMid-level Full TimeFlorida, United States - Remote R1mo ago