Sr. Operations Manager, Fulfillment Operations
Tasks
- Build employee relations
- Coach and mentor managers
- Coordinate with HR Finance Facilities Safety IT
- Create improvement plans
- Develop leadership bench strength
- Drive Lean initiatives
- Hold managers accountable
- Implement quality initiatives
- Improve process changes
- Manage inbound operations
- Manage outbound operations
- Manage safety and quality
- Measure performance
- Provide feedback
- Share best practices across shifts
Perks/Benefits
- 401k matching
- Employee assistance program
- Flexible spending accounts
- Medical/Dental/Vision insurance
- Paid time off
- Parental leave
Skills/Tech-stack
Customer Experience | Lean | Operations Management | Performance Metrics | Process Improvement | Quality management | Safety Management | Staffing Lifecycle | Workforce Management
Education
N/A
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