Staff Designated Support Engineer
Tasks
- Analyze query performance
- Attend account reviews
- Coordinate with cross-functional teams
- Deliver customer support
- Develop knowledge within team
- Handle technical case escalations
- Maintain account knowledge
- Participate in organizational initiatives
- Provide support during holidays and weekends
- Provide technical guidance to customers
- Report bugs and feature requests
- Troubleshoot database issues
Perks/Benefits
Skills/Tech-stack
Cloud Support | Customer support | Data Warehousing | Database Migration | Database troubleshooting | ETL | Incident Management | Networking | Query Optimization | RDBMS | Release Management | SQL | Scripting
Education
Roles
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