Staff ServiceNow AI Engineer
Work At Home-Connecticut, United States
USD 130K-260K Senior-level Full Time
Tasks
- Configure Now Assist skills and agents
- Define reference architectures for AI use cases
- Design reusable AI configurations and patterns
- Establish AI runbooks for monitoring and incident response
- Implement security governance for AI capabilities
- Integrate Moveworks with ServiceNow experiences
- Manage AI feature lifecycle across environments
- Measure and monitor platform AI KPIs
- Operate Now Assist agentic workflows
- Tune prompts intents and configurations using usage data
- Use IntegrationHub for AI initiated actions
Perks/Benefits
- N/A
Skills/Tech-stack
Advanced scripting | CI/CD | Configuration Management | Data Mapping | Event Driven | Event-driven workflows | Flow Designer | Governance | Incident Response | IntegrationHub | Intent modeling | Moveworks | Now Assist | OAuth | Performance Analytics | Privacy | Problem Management | Prompt engineering | REST APIs | ServiceNow
Education
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