Strategy & Analytics Manager - Customer Experience Efficiency
Tasks
- Attribute spend to policies and cohorts
- Build pipelines with engineering and analytics
- Define models for cost data
- Drive waste elimination
- Identify efficiency opportunities
- Lead customer experience efficiency strategy
- Own customer experience cost data platform
- Present insights to senior leadership
- Quantify financial impact of operational choices
- Reconcile finance and operations data
Perks/Benefits
- Comprehensive benefits
- Dental insurance
- Equity
- Flexible time off
- Health insurance
- Retirement plan
- Vision insurance
Skills/Tech-stack
Business Intelligence | Cross-Functional Collaboration | Cross-functional | Data Analysis | Data Modeling | Financial Analysis | Functional collaboration | Process optimization | SQL
Education
Roles
Analyst | Business Operations Manager | Data Analyst | Manager | Operations Manager
Regions
Countries
States
Cities
Related jobs
-
GFS Reporting and Analytics Manager USD 107K-197KAzure Data | Azure Data Factory | Azure Data Lake | Azure Data Lake Storage | DAXDiscretionary annual incentive programMid-level Full TimeHermitage, Tennessee, United States; Nashville, Tennessee, …5h ago
-
Senior Analyst - Advanced Business Analytics USD 85K-150KData Analysis | Database querying | Excel | Financial Statement Analysis | Power BI401k match | Employee assistance program | Employee discounts | Paid Holidays | Paid time offSenior-level Full Time2911 Lake Vista Drive, TX R5h ago
-
Automation | Business Intelligence | Business Requirements | Data Analysis | Data Visualization401k | Dental insurance | Medical insurance | Paid sick leave | Vision insuranceMid-level Contract Full TimeRidgefield Park, NJ, United States17h ago
-
Senior Data Analyst USD 100K-150KBusiness Intelligence | Dashboard Development | Data Engineering | Data Governance | Data ModelingSenior-level Full TimeAlexandria, VA18h ago
-
Data Analytics Intern - Engineering & SAP Operations USD 78K-106KDashboarding | Data Modeling | Data Visualization | Data cleaning | Microsoft ExcelEntry-level Full Time InternshipLincolnshire, IL, United States21h ago
-
Data Analytics Intern USD 52K-76KData Modeling | Data Visualization | Database Design | Looker | Power BI401k | Dental insurance | Employee Internet Discounts | Employee assistance program | Employee referral bonusesEntry-level InternshipHigh Point, North Carolina21h ago
-
Senior Manager, Sales Operations & Analytics USD 150K-189KAnalytics | Business Intelligence | CRM | Change Management | Data IntegrityRemote work option | Travel requiredSenior-level Full TimeRemote (United States) R21h ago
-
Director, Quantitative Research USD 185K-225KData Governance | Data Integrity | Data Science | Data Visualization | Excel401k match | Company-wide events | Dependent care FSA | Educational stipend | Employee Referral Bonus ProgramExecutive-level Full TimeSeattle, Washington, United States22h ago
-
Associate - Data & Analytics Analyst USD 73K-96KAgile | Azure | Cloud platform | Data analytics | Google Cloud401k matching | Career development | Commuter benefits | Dental insurance | Employee assistance programMid-level Full TimeNew York, NY, United States22h ago
-
Senior Data Analyst USD 80K-130KAnomaly Detection | Automation | Competitive Analysis | Data Visualization | Market SegmentationHealth care benefits | Paid time off | Retirement benefitsSenior-level Full TimeUnited States R22h ago
-
Data Analyst USD 85K-100KAnomaly Detection | Automation | Business Intelligence | Competitive Analysis | Data VisualizationHealth care benefits | Paid time off | Retirement benefitsEntry-level Full TimeUnited States R23h ago
-
Data Analyst USD 85K-120KData Modeling | Data Visualization | Experimentation | Looker | Microsoft ExcelSenior-level Full TimeUnited States R23h ago
-
Data Analyst USD 85K-100KMicrosoft Excel | Python | R | SQL | Statistical modelingFlexible benefits | Health insurance | Paid sick leave | Paid time off | Parental leaveMid-level Full TimeUnited States R23h ago
-
Intern - Data Analytics USD 40K-52KData Analysis | Data Visualization | Data reporting | Excel | Google SheetsEntry-level InternshipNYC, NY | Remote, USA R23h ago
-
Data Analytics Manager USD 95K-110KAPI Integration | Agile | Cloud Computing | Data Governance | Data Integrity401k match | Dental insurance | Disability insurance | Domestic travel | FSAMid-level Full TimeOxnard, CA23h ago
-
Artificial Intelligence | ChatGPT | Claude | Excel | SQLFlexible work hours | Remote workEntry-level InternshipUS Remote R23h ago
-
Business Intelligence | Data Modeling | Data Warehouse | Microsoft Excel | SOXCommuter benefits | Dental insurance | Flexible PTO | Flexible spending account | Health insuranceSenior-level Full TimeSan Mateo, CA United States1d ago
-
Data Analyst Intern (Summer 2026) USD 50K-50KGoogle Sheets | Looker | Microsoft Excel | SQL | Snowflake401k plan | Leadership roundtables | Medical/Dental/Vision insurance | Mentorship | Onsite workEntry-level InternshipChicago1d ago
-
Data Science Manager USD 155K-225KEvaluation Frameworks | Experiment design | GenAI | Logging | Machine LearningMid-level Full TimeRemote, United States R1d ago
-
Retail Merchandising Analytics Manager USD 58K-80KData Analysis | Excel | Inventory Management | Power BI | SQLMid-level Full TimeArlington, TX, US1d ago
-
Vendor Master Data Analyst USD 73K-138KAriba | Change Management | Data Analysis | Data Governance | Master Data401k | Hybrid working | Medical/Dental/Vision insurance | Paid time offEntry-level Full TimeNorth Chicago, IL, United States1d ago
-
Business Data Analyst I USD 70K-115KDAX | Data Modeling | Data Visualization | Data cleaning | Power BIDental insurance | Discounted stock purchase | Medical insurance | Paid time off | Prescription CoverageMid-level Full TimeFort Smith, AR, US1d ago
-
Business Data Analyst I USD 70K-115KDAX | Data Modeling | Data Visualization | ETL | Management SystemDental insurance | Discounted stock purchase | Medical insurance | Paid time off | Prescription CoverageMid-level Full TimeZebulon, NC, US1d ago
-
Manager, Data Engineering USD 130K-166KAWS | Access Controls | Apache Airflow | Audit Logging | AzureCollaborative team culture | Remote work | Work-life balanceSenior-level Full TimeRemote, United States R1d ago
-
AWS | Amazon Web Services | Big Data | ETL | Git401k match | Collaborative supportive team culture | Flexible remote work environment | Healthcare benefits | Professional developmentMid-level Full TimeConnecticut R1d ago