Superviseur Polyvalent Restauration H/F - Pullman Paris Montparnasse 4*

Tasks

• Ensure customer experience satisfaction
• Ensure grooming standards compliance
• Handle customer complaints
• Maintain service quality and restaurant ambiance
• Optimize upselling of additional services
• Promote brand standards and client promise
• Resolve operational issues
• Supervise and onboard team members
• Train team on cleaning methods and workspace maintenance
• Train team on new equipment usage

Perks/Benefits

• Accor Discounts
• Continuous shifts without break
• Health insurance
• Intéressement and participation
• Meal allowance
• Pass Navigo reimbursement
• Two consecutive days off
• Uniform maintenance by laundry services

Skills/Tech-stack

Bilingual English | Cleaning procedures | Customer Service | Hotel operations | Micros | Operational problem solving | Problem Solving | Team Management | Upselling