Support Analyst – AI & Automation
India - Bangalore - 5th floor, building no. 3, Prestige technostar
INR 1550K-2100K (estimate) Mid-level Full Time
Tasks
- Analyze business requirements
- Coordinate releases
- Design solutions
- Drive continuous improvements
- Implement system improvements
- Lead projects
- Maintain support documentation
- Monitor automation outputs
- Resolve complex issues
- Support AI automation systems
- Support incident management
- Troubleshoot API/data/authentication issues
- Troubleshoot platform issues
Perks/Benefits
- N/A
Skills/Tech-stack
AI | API troubleshooting | Agile methodologies | Assets | Automation performance | Automation performance tuning | Azure DevOps | Cause analysis | Communication skills | Git | Incident Management | Intelligent Automation | Logs | Orchestrator | Performance Tuning | Python | Queues | REFramework | RPA | Regulatory Compliance | Root Cause Analysis | Root cause | UiPath
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