Support Engineer III, AMC, Measurements & Data Science
Bengaluru, Karnataka, IND
INR 2516K-3356K (estimate) Senior-level Full Time
Tasks
- Collaborate with engineering teams on defect resolution
- Develop training material and documentation
- Escalate complex issues across organizations
- Improve support processes through internal projects
- Investigate issues and identify root cause
- Manage and prioritize issues with case management tools
- Provide workarounds and continuity solutions
- Reproduce issues with complex repro cases
- Resolve customer issues and blockers
- Troubleshoot and debug technical systems
- Write SQL queries and technical articles
Perks/Benefits
- N/A
Skills/Tech-stack
Case management | Cause analysis | Debugging | Root Cause Analysis | Root cause | SQL | Troubleshooting
Education
N/A
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