Data Analyst
Tasks
- Create and send weekly and monthly reports
- Develop inquiry volume reports
- Enhance database knowledge
- Ensure data confidentiality
- Ensure data privacy compliance
- Generate metric reports
- Generate scheduled reports
- Recommend client report templates
- Reconcile logged data with sent data
- Support new team member training
- Troubleshoot database issues
- Troubleshoot telephony issues
Perks/Benefits
- N/A
Skills/Tech-stack
Customer Service | Data Analysis | Data Privacy | Data confidentiality | Database troubleshooting | KPI Management | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | Microsoft Word | Problem Solving | Report generation | Time management
Education
N/A
Roles
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