Senior Customer Success Manager

Tasks

• Build customer relationships
• Collaborate with internal teams
• Communicate customer needs
• Conduct account planning
• Drive customer retention
• Ensure customer satisfaction
• Identify growth opportunities
• Manage portfolio risks
• Mitigate account risks
• Provide strategic guidance
• Support product adoption

Perks/Benefits

• Flexible work policy
• Health and wellness programs

Skills/Tech-stack

Account Management | Communication skills | Customer Engagement | Customer Relationship Management | Customer relationship | Database Administration | Presentation Skills | Problem Solving | Program Management | Project Management | Relational databases | Relationship Management | Solution engineering | Strategic Planning