Taiwan Fulfillment Coordinator

Tasks

• Collaborate with stakeholders to streamline repair order processing
• Collect and analyze customer data
• Develop customer relationships
• Drive containment actions
• Drive long term corrective actions
• Escalate unmet customer requirements
• Follow up on repair order issues
• Identify process improvement opportunities
• Identify repair process gaps
• Learn AMAT products and repair processes
• Manage customer repair order processes
• Prepare decision support using analytics
• Support process improvement projects
• Understand customer requirements

Perks/Benefits

• Career development
• Employee wellbeing support programs
• Health and wellbeing programs
• Supportive work culture

Skills/Tech-stack

Analytical Thinking | Customer Relationship Management | Customer relationship | Data Analysis | Demand analysis | Excel | Microsoft Office | Order Management | PowerPoint | Problem Solving | Process Improvement | Relationship Management | Repair Order | Repair order management | SAP | Stakeholder management | Supply/demand analysis | Time management